Terms of Service
By using this website or calling the phone number listed on this site, you agree to these Terms of Service.
Service Description
This website provides access to an emergency service concierge that helps connect callers with available independent local service professionals. We are not a tree service company, do not perform tree removal or related services, and do not employ the professionals you may be connected with.
No Guarantee of Availability or Outcome
Availability of local professionals depends on location, demand, weather conditions, and capacity. We do not guarantee that a professional will be available, that services will be performed, or that any specific outcome will occur.
Independent Professionals
Any service professionals you are connected with operate independently. They control their own pricing, scheduling, methods, and service decisions. Any agreement you make is directly between you and the professional. We are not responsible for services performed, pricing, delays, property damage, or outcomes.
No Obligation
Calling this service does not obligate you to hire any professional you are connected with. You may decline any quote or service offer.
Safety and Emergency Disclaimer
If there is an immediate danger to life, serious injury, fire, or if trees are contacting energized power lines, contact local emergency responders and/or your utility provider immediately. Do not attempt to remove trees or debris in dangerous conditions.
Call Recording
Calls may be recorded for quality assurance, training, and operational purposes where permitted by law.
Prohibited Use
You agree not to use this service for:
- Spam, harassment, or abusive behavior
- Marketing or solicitation purposes
- Non-emergency misuse intended to disrupt operations
Limitation of Liability
This service is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, we disclaim all warranties and will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from use of this website, calls placed, or interactions with independent service professionals.
Changes to These Terms
We may update these Terms of Service periodically. Continued use of this website or phone line after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms are governed by the laws of the state in which the operating entity is registered, without regard to conflict of law principles.
Contact
If you have questions about these Terms of Service, contact us using the phone number listed on this website.
Effective Date: [12/01/2025]